Thank you for choosing to be part of our community at Scottish Property Solutions (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact info@scottishpropertysolutions.co.uk. Scottish Property Solutions is a trading style of SPS (Scot) Ltd (SC695477).
We are committed to protecting your privacy and committed to developing technology that gives you the most powerful and secure online experience.
Billing information is encrypted whenever transmitted or received online. Personal information is accessible only to staff, agents, or contractors of the Provider.
This Privacy Policy sets out the basis on which any data collected from you, or that you provide, via our site, www.scottishpropertysolutions.co.uk (our “website”) and how it will be used by Scottish Property Solutions, (“We”) and our clients. Please read the following carefully to understand our views and practices regarding your personal data and how we and our clients will treat it. By visiting and using the site, you are accepting the practices described in this Privacy Policy. If you do not wish to agree to our terms please do not continue on the site.
For the purpose of data privacy laws applicable to our Site and broader offering, including, without limitation, the General Data Protection Regulations (“GDPR”), the data controller in regard to your Personal Data is SPS (Scot) Ltd and our trading styles. ICO reg ZB044157.
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
WHO WE ARE AND WHAT WE DO
We use our resources to provide marketing services, education, digital products and affiliated offers to our clients, subscribers and online following. In some cases, we work with business partners to make these services more widely accessible. We will contact you to discuss your enquiry and if you wish to proceed. We process your Personal Data (as defined under GDPR) in order to facilitate our offerings.
INFORMATION WE MAY COLLECT FROM YOU
You may give us information about you by completing or partially completing the contact form, newsletter sign up, group questionnaire on our website and Social Pages/Groups or by corresponding with us and our clients by either phone, e-mail or otherwise. This includes information you provide when you subscribe to our service, participate in reviews on our website and when you report a problem with our website. We capture information at all stages of completing the forms. If you do not wish for this to happen please do not start completing the form. The information you give us may include, without limitation, your name, e-mail address, phone number, address, business name, interests and information to verify your identity.
With regards to each of your visits to our website, we reserve the right to automatically collect the following information:
Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions and operating system.
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve the experience of using our website. By continuing to browse the website, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer with your agreement. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Strictly necessary cookies –These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.
Analytical and performance cookies –These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. These cookies are anonymous.
Functionality cookies – we use a set of cookies to track visitors to help us understand how customers use our Sites. These cookies are only used to help improve users’ site experience. The cookies are placed on the user’s first visit to a Site and they track the user through the Site, where they go, where they drop off, what pages they have problems with, etc. Marketing - we use third parties to help provide customised advertising and other content to visitors to our Sites and other sites. We also use these cookies to limit what marketing or advertising is delivered to our customers.
So that we can offer you the best possible online experience, new services using cookies may be added to our site from time to time. We aim to keep the cookies information provided here as accurate as possible and use all reasonable efforts to review and update the details.
Although we audit the types of cookies that are used on our Sites, it is possible that the services we use may make changes to their cookie names and purposes. Some services, particularly
social networks such as Facebook, change their cookies regularly. Although we always aim to show you up-to-date information, we may not be able to reflect these changes in our policy straight away.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical and performance cookies or targeting cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Except for essential cookies, all cookies will expire after 90 days.
USES MADE OF THE PERSONAL DATA
We never sell or rent your personal information. Provider may disclose your personal information if required to do so by law or regulation, or in good faith to (a) comply with legal processes served on the site, or (b) protect the rights and property of Provider, or (c) where our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of, or (d) where your communication suggests possible harm to others.
Provider may transfer information about Users if Provider is acquired by or merged with another company.
Provider uses (but is not limited to using) the following sub-processors in order to carry out business activities. Your data may not be processed by every sub-processor listed, and conversely may be processed by more than those listed, depending on the nature of services that you have engaged us for: GetResponse, ClickFunnels.
Provider will not share your information with third parties without your permission, other than what is mentioned in this Privacy Notice. It will only be used for the purposes stated above. We use personal information to reply to enquiries, handle complaints, provide operational notices, keep records up to date to notify you via periodic emails of technical service issues, specials, or other related product/service information. Your information may be shared with agents or contractors of Provider for the purpose of performing service for Provider.
We use information held about you in the following ways:
To provide the services associated with our website and to provide you with the information, products and services that you request from us.
To pass on to our providers for them to email, text or call.
To keep our business partners informed about the services which we are providing to you in conjunction with that business partner.
To provide you with information about other products and services we offer which are similar to those that you have already purchased or enquired about.
To provide you with information about goods or services we feel may be of interest to you. We may contact you by electronic means (e-mail or SMS) or by phone with information about products and services similar to those which were the subject of a previous sale or negotiations of a sale to you.
To notify you about changes to our service.
To ensure that content from our website is presented in the most effective manner for you and your computer.
To administer our website and for internal operations including troubleshooting, data analysis, testing, research and statistical and survey purposes.
To improve our website to ensure that content is presented in the most effective manner for you and your device.
To allow you to participate in interactive features of our service, when you choose to do so. To send you emails, newsletters, promotional content and affiliated offers. As part of our efforts to keep our website safe and secure.
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
To make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them.
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process
If you do not wish this to happen please do not continue to use this site.
We may disclose your Personal Data in the following ways:
Related Party Disclosures– We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Select Third Party Disclosures- We reserve the right to disclose your Personal Data with our third parties.
Our suppliers and subcontractors (i.e., processors) that have been engaged by Scottish Property Solutions.
Business partners, subject to your affirmative consent, who may wish to use your data for marketing purposes.
Analytics and search engine providers that assist us in the improvement and optimisation of our website.
SOCIAL MEDIA WIDGETS
Our service may include Social Media features, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social Media features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing them.
WHERE WE STORE YOUR PERSONAL DATA
We take, both internal and external, appropriate technical and organisational security measures to ensure the security of your personal data. For example, we store your data in different databases in the European Union. In the exceptional case where your personal data is passed on to countries outside of the European Union, we make sure that your privacy is protected in an appropriate manner. Some countries have established privacy legislation based on the European Union.
Provider strictly protects the security of your personal information. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except as stated herein. Inside the company, data is stored in password-controlled servers with limited access.
We use SSL encryption when collecting or transferring sensitive data such as credit card and personal information. Credit card numbers are only used for processing payment and are not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security.
SECURITY
We follow generally accepted industry standards to protect the information submitted to us.
We cannot guarantee the absolute security of your information and disclaim any assurance that such information will remain free from loss, misuse or alteration by third parties who, despite our efforts, obtain unauthorised access.
Notwithstanding the foregoing, all information you provide to us is stored on our secure servers. DATA RETENTION PERIOD
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 2 years.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible
YOUR RIGHTS
You are in charge of your own personal data. You can, at any moment, request an inspection, adjustment or deletion of your personal data. Let us know by email or post and we will manage your request as soon as possible.
Should you have any complaints with regards to the processing of your personal data, we are happy to help. Should you have any complaints, you have the right to make a complaint to the supervisory authority for data protection issues. Please note, however, that we would appreciate the chance to deal with your complaints or concerns before you approach the authority so please contact us with any queries.
Applicable privacy regulations (GDPR) give you certain rights in regards to your Personal Data. Those rights include the following:
To request from us access to Personal Data We may hold on you;
To request the rectification of Personal Data;
To impose restrictions on, or otherwise object to, processing your Personal Data; Right to be forgotten (deletion right)
In addition, we expressly reserve the right to delay or otherwise deny any such request that you submit to us if said request would result in a violation of applicable laws and regulations, or otherwise adversely affect any legitimate interest we seek to assert.
OPT OUT POLICY
SPS (Scot) Ltd takes our customer’s privacy extremely seriously if you want to opt out from marketing communications from us just simply email your name, postcode & telephone number to info@scottishpropertysolutions.co.uk and your details will be removed within 5 working days.
SUBJECT ACCESS REQUEST POLICY
You may request details about the information we hold about you under the Data Protection Act 2018. If you would like a copy of this information, you can request this by emailing us at info@scottishpropertysolutions.co.uk. Please include any email addresses, phone numbers you may use in order for us to find all information we hold about yourself; this may speed up the process. You can also write to us at Scottish Property Solutions.
401, The Pentagon Centre, 36 Washington Street, Glasgow G3 8AZ
COMPLAINTS HANDLING POLICY
We are committed to providing a high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact us with the details at
info@scottishpropertysolutions.co.uk, please include your postcode, telephone number, and email. This makes it easier to trace any information we hold. We have eight weeks to consider your complaint.
CHANGES TO OUR PRIVACY POLICY
We may update this privacy policy from time to time to stay compliant with relevant laws. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by notifying you via email. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
As permitted by applicable law, if you continue to use this site and services hereon after the effective date of any policy change, then such access and/or use will be deemed an acceptance of and an agreement to follow and be bound by the updated Privacy Policy. The updated policy supersedes all previous versions.
This privacy statement was last updated on 13/04/2021.